Best quality. Best price. Above all . . . best customer service - 5* no question! ALL issues - very minor as they were - resolved personally and with such amazing care - Messaged me back within 20 mins and couldn't have been more supportive. There is even a fantastic Facebook group with a member of the Wave team consistently contributing and helping customers out. This is the kind of reassurance I need when buying this kind of product - the hot tub itself is amazing! Atlantic plus - I had some issues after ordering the wrong filters but was all resolved quickly and without any further costs for postage. Would highly recommend this company above any other after researching many reviews - if you're going to buy a spa then look no further - satisfaction guaranteed!