First appointment was cancelled and I was notified via call which was good. Second appointment rescheduled for later in the day didn’t turn up and I had to wait in and cancel a shopping trip. He didn’t contact me to let me know, it was only after I called and messaged him that he cancelled. Rescheduled third appointment came 30mins later than scheduled and only did a 45min job when I paid for 90-120mins (part of the time he was sat in his van smoking). Clean was ok but not worth £35 and there was quite a few spots missed that I would expect a ‘detailing’ expert to cover. Not sure the car was waxed or given enough attention as clearly shown in the 45min work and not 90-120mins. Probably wouldn’t use again. Local hand carwash is a lot cheaper and better quality and less hassle.