This company has to be one of the worst I have dealt with from a customer service perspective, not only are their customer service representatives rude and arrogant but they can not perform the most simple tasks. After receiving a shed with numerous faulty parts, they then sent further parts which had some parts missing. they are more than happy to inconvenience the customer after taking your money, so please avoid and go to another company who actually knows what the terms customer service means. Their sheds are cheap for a reason as they use the cheapest timbers and are manufactured at the lowest possible costs, one of their customer service advisors even told me it costs them £8 to manufacture one side panel....... that says it all really. So do yourself a favour pay a bit more and get a better quality shed that will last a few years, as the rubbish that this company are selling won't.