Miss Cynthia Brawn
I am not happy. I have no policy number and it seems impossible to get in touch with you. Not good 👎
1 Helpful Report
Hi Cynthia,

We don't actually deal with policy numbers, we just use the pet name as a reference (we've found that most of our customers appreciate the simplicity of this).

In regards to being impossible to get in touch with, we're available on chat via the website and over the phone Monday to Friday 9-5:30pm. We do try to pick up urgent issues over the weekend though. How did you reach out to us? I can't find any record of your support ticket. If you'd like to get in touch via the website and I'll do my best to give you a hand.

Thanks
Richard
Waggel is rated 4.74 based on 181 reviews

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