I spoke to Davis on Friday. He was most polite and helpful. I got a replacement epen the following day from Yodel 10 hours early and the courier could nor have been more helpful. I suggest Vuse do something about the epen design and rectify the problem of the metal rods from the battery not connecting to the pods. Any competent Tech could correct this in 10 minutes so get off your bottoms and deal with this design problem for heavens sake.
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