What an absolute disgrace. Booked eye test 3 weeks ahead and received no phone call with the exact time of the appointment. Trailed to store to find out why they have rang and the excuse of a man said we have been busy. Is that an excuse for not carrying out your duties.He proceeded to check on computer and said were don't have you down.And suggested I come the week after. Sorry but I've waited 3 weeks already fool. Then he just kept repeating, not a problem, not a problem. Another customer before me also walked out in disgust as they had cocked her appointment up too. Avoid Vision Express in Tesco Dragonville as they lack professionalism and haven't got the least bit clue what they are doing. Rubbish I have complained tho the ceo