"Unfortunately we have just returned from a vacation stay and cruise booked through LCC. All the booking went through smoothly and everything was in order or so I thought. Flight to Toronto ok but cold. Arrived in Toronto to find the transfer booked was the express bus. After waiting 1 hour and 25 minute wait with other LCC customers. One customer had not even received there transfer vouchers. I dot want to put everything that happened on the trip it would take to long. I have logged my complaint and so we will see how quick a response takes!!!"