I live in South Carolina and wasn't quite sure how it would work if I had a Virtual Assistant in England. However, after a lot of research and a recommendation from a businesswoman in London, I chose to work with Virtalent. I was paired with Meryl, a lovely and very knowledgeable person who first helped me get comfortable with some new software (I'm almost 68) and also with meeting virtually using ZOOM. She was then able to dive right into the tasks that needed to be done to help streamline our business here in the States. Virtalent and our account manager keep in close touch to lend support and answer questions if needed. I cannot say enough positive things about Meryl and Virtalent! Betsy J Hackett-Davis, Awakening Clarity Now