I triggered our dinner theatre gift voucher recently. I was given several theatre show options. One which I had already seen. Two which were no longer available and one which didn’t start till two months after the voucher expired. We were left with only one option. Very disappointing. I will never ask for a virgin experience voucher again and will never buy one as a gift.
Helpful Report
Posted 1 month ago
Hi Linda,

Many thanks for taking the time to leave a review.

We're really sorry to hear of your disappointment.

We always aim to be as flexible as possible with our vouchers and offer customers the option obtain a refund within 14-days of receipt or exchange onto another experience.

Please do not hesitate to contact us via live chat or email if we can help you with this.
Posted 1 month ago
Virgin Experience Days is rated 4.14 based on 2,010 reviews

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