We were given Virgin Experience as a gift last year, a 2 day break in many locations around the UK. This was bought by an elderly relative who thought it was a good gift as we could then choose where we went.............. How wrong they were. We have been unable to book anything!, anywhere! We suspected the hotels were just blocking, so I tried to call 3 of the listed hotels who had previously told us they were full on our dates, surprise!! all 3 were willing to now take my booking. We found only one, yes one hotel on the list who accepted the voucher and that was a mid week booking only. When it was sold to my elderly relative the agent assured them we would be able to book any of the hotels on dates suitable to us....They lied to an old lady to make a cheap sale. They say you can transfer it to another experience. That is not what was sold, or gifted.