Last week, item ordered was delivered but was faulty. Phoned, told return would be organised, sent goods back. Wednesday this week item returned to me in my original packing. Phoned again, was put on hold (at 7p a minute) while agent consulted with her manager. Eventually told me another return had been arranged. It is now Friday pm and as the parcel is still here I phoned again ( still 7p a min) have now been told it will be collected next Monday or Tuesday! Will never use this company again and will advise my friends accordingly.
5 years ago
Viking Direct has a
1.2
average rating
from
301
reviews
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