Frustrated!
Promises so much, delivers very little. I really wanted to like this software. I had so many ideas for some wonderful animations. However, I am very disappointed with the reality of my purchase. I have had issues with the software since day 1. 3 months in and these issues are not resolved. I have raised tickets and called... only to be going round in circles / being told I will be called back (and not) My audio disappears. I am unable to use the music function as it won't load any music into a scribe. There is so much lag, it takes forever to create an animation, and when I do finally get to make something I can't download it. If you think that was bad enough, te scribe is completely unaccessible once you hit save and try to assess it again from the dashboard. And to top this all off, what you don;t discover until you purchase the software is that the image library is very limited, unless you want to pay more money to purchase 'premium' items. I wish I could give 0 stars. I have wasted so many hours trying to get this resolved. Maybe I should be invoicing Sparkol!! My experience has been nothing short of a disaster.
3 years ago
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VideoScribe has a 4.3 average rating from 760 reviews

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