Joann Solomon is heaven sent… This truly was one of the most positive experiences and it all is because of Joann being so flexible and understanding. Last week I was tasked to come up with a solution to my company training needs, I reached out to a 5 animated illustration software companies. Out of the 5 company’s 1 responded. Not only was the experience seamless and painless but Joann made it fun and educational. I look forward to working with Videoscribe in the future and hope everyone can experience the outstanding customer service from Joann. Thank you again Troy Terry R&L carriers