This product is great. However, the company takes advantage of their subscription scheme. They are not willing to refund clients despite having a clear indication of their last login date. The customer service team was not open to suggestions of how to make their service better.
Posted 3 months ago
Hi Andre, glad you thought the product was great & thanks for your suggestion, it has been taken on board and I'll make sure it gets shared and considered.
Sorry that we couldn't satisfy your request on this occasion, we make the subscription nature of the agreement very clear and have been sending you monthly invoices. We're not hiding what we do and the payments are in your control as you can cancel future payments at any time in just a few clicks.
Posted 3 months ago
VideoScribe is rated 4.20 based on 483 reviews

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