I feel the purchasing experience is great. It's well adapted to the online shopping experience and each product has lots of details show i.e. pictures, measurements etc.
The post-purchase experience, however, is awful. Arranging a return is done at the customer's expense (even though there is no in-store option). If you have bought a bath, for example, you have to pay a pallet courier (almost the price of the bath itself) to send it back.
For that reason, I would be really reluctant to use you again. Even though the products themselves are of a good price and quality.
3 years ago
Victorian Plumbing has a
4.5
average rating
from
19,545
reviews
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