Well what can i say? I intended to do this for some time, and am surprised at the amount of negative reviews I came across on trust pilot. Thought I might be one of but a few. Seems I was wrong. Won't go into all that much detail. I write about the Dover branch. I can confirm the rip off prices and the seeming lack of any clear understanding of what was wrong with my cat. Administered antibiotic drugs that were controversial and not used by many vets at all. I could go on. I finally managed to bring my kitty back to health on my own and some serious and sound research/advice. My main reason for never using this practice again is the advice freely, and wrongly, given by their receptionist, who should not be allowed to do so. She is the receptionist and not a vet. Bit like a GP receptionist doing the same thing. I am not speaking about the younger receptionist but the older one. It really is very much out of order. So a nearby vets practice will now be getting my custom.