Fiona Imlach
Not with the whole practice on Tuesday night we went with our sick puppy and was greeted by a lovely nurse and American vet couldn’t have been nicer. Unfortunately we had to take her back after surgery from our own vet who I must say did an amazing job (swan vet dyce) bryony was absolutely lovely and stayed at there practice till we arrived to collect lily and we had to take her to vets now at kingswells fir an overnight stay on Friday after her surgery to be monitored overnight. We arrived at the practice around 18.45 to be greeted by a grumpy receptionist telling us we’re we aware that they didn’t open till 7. We were quite happy to wait but bearing in mind we had a puppy that was very sedated and very flat we were obviously very concerned. We were greeted by a vet named Kieran o’carrol Who was very abrupt he obviously had no idea we were coming our own vet had e mailed to say we were on our way he asked me to put her on the table but the puppy was very sleepy he took her temperature disappeared out of the room came back picking up our puppy from her stomach the poor dog was screaming in pain bearing in mind she,d just had surgery on her abdomen I had managed to carry her from dyce to kingswells without hurting her at all. I think he had no compassion at all and is obviously in the wrong profession. He was a different person when he called at 7.30 to say how our puppy was and how she was during the night but on arrival I would have never left our dog in his care I,d have rather left her in our own practice they were amazing, but have to say everyone else we met at vets now we’re lovely. Bearing in mind we spent over £1,000 on our dogs treatment I never expected to be treated like we were. I hope no one else endures this like we were !!!!!!
5 years ago
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