Sara Akram
NEVER RECEIVED IT. I ordered this MacBook on the 4th of September, I was promised delivery for 6th. I waited in all day and received nothing. Was then promised for the 7th. Yet again no delivery. Contacted very again was promised for the 8th. Yet again nothing. Contacted them on the 8th and was told that Royal Mail is closed and they couldn’t give me any answers. Called agin on the 10th and I was told that the delay was due to Royal Mail being unaware of where the parcel was to be delivered to and didn’t know which address. Which is absolutely ridiculous as I had clearly selected the post office option which was on the very website at checkout. Delivery address is clearly stated on the order. I was promised it’s now amended and will revive it within 24hours. I’ve made multiple trips to post office and they have nothing there for me Contacted very one final time and I’m being told now that they don’t know where the parcel is and that they’ve refunded me the money. A week long of waiting, unable to attend a course I had paid for, hours wasted contacting very, multiple phone calls, being told a different thing every time, absolutely disgusted. It’s caused me a great deal of stress. I have never experienced anything like this in my life, parcels going missing is one thing but the way the employees have been dealing with the whole situation is absolutely atrocious.
5 years ago
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Very has a 1.7 average rating from 1,621 reviews

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