Aron is a cool guy only good things can be said about him. I've got 3 vans insured with VC and the biggest issue I have is to get actually connected with them every time I call for insurance or make an update I takes ages for them to answer. Every single time. About 4 months ago I was trying to update my address details took me 2 weeks to do that!!! Every time I was calling and some lady was redirecting me to the right department while I was waiting something was disconnecting call. I've tried 7 times one day!!! At some point instead of redirecting I have requested for someone to call me back instead but noone bothered anyway. I've tried countless times every 2-3 days. Very poor communication but once you finally get where you need everything sorted in no time.