took my money then afterwards wanted evidence of no claims from other insurer then claimed my vehicle was subject to an open claim .it then was agreed that it was not my new vehicle that was subject to an open claim but open claim was for a private car my wife was driving in 2017 .Van compare then agreed that if i provided proof that it was my wife driving they would honour the agreed policy which i was eventually able to provide them with on the deadline day . however their representative ,who promised to call me back(i gave permission and asked my wifes car insurer to answer any questions about the claim on her incident once i was aware that they needed this confirming )obviously van compare failed to contact them. this then was followed by van compare hastily cancelling the policy and today refunded me . they have taken over £200.00 for the privileged of not providing insurance cover TOTALLY AND UTTERLY DISGUSTED WITH THEIR MERCENARY ATTITUDE . HOWEVER THE WELL MANNERED STAFF CANT BE FAULTED IN THEIR PHONE MANNER
PLEASE BE AWARE OF THESE PEOPLE
6 years ago
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