I don’t normally leave reviews online but under these circumstances I feel obliged to warn others of the incompetence of Van Compare, their underhand costs incurred and their non-existent customer service.
It is impossible to talk to anyone unless they are selling something, they initially contacted me within minutes of doing an insurance quote online (which was initially very competitive), so I paid £190.76. When I realised there was an error on the policy I tried phoning to amend the error, I soon realised it is virtually impossible to talk to someone, when I did get through the cost of updating the error was going to cost an additional £56.66.
I was personally rather frustrated with them after being past from pillar to post and spoken to very rudely by one particular staff member, so cancelled the policy that had run for 17 hour, costing me £108 in cancellation fees of different types leaving me with an £82.76 refund.
I class todays experience as a total wast of my time and money. I dread to think what it would be like to have the misfortune to have to claim with this company.
2 years ago
VanCompare has a
4.4
average rating
from
1,618
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.