Guest
I bought a watchstrap, which turned out to be of poor quality. I contacted Urban Surfer to see what could be done before I wrote a review. As instructed by them, I emailed photos of the strap, in it's poor condition after one day of wear, but was informed that my photos would be passed on to the manufacturer. I have not heard anything since. I had hoped that the dealer of a sub-standard product would take some sort of responsibility and display some customer service.
5 years ago
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Urban Surfer has a 4.7 average rating from 949 reviews

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