AWFUL. Errors in packaging, sizing and, worst of all, hassle & reluctance to accept responsibility and expedite replacement. They required copies / scans of labels - i.e. their own wrong labels - before they eventually accepted. Very quick to say 'send us more money for another replacement item and we'll refund original when we get it back'...instead of what a reputable company with the slightest customer care approach would do!
Tread very carefully !
5 years ago
Urban Excess has a
2.9
average rating
from
27
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
