Thanks! Your review counts. You reviewed Ultimo Electronics Your review is pending—it may take up to 2 hours to appear on Trustpilot. Learn more CB Cara Baxter 0 review GB Just now Bought an iPhone xr for a Christmas… Bought an iPhone xr for a Christmas present for my son. It didn't work antenna was broken. Got told I'd get a replacement as usually if fixed it goes again. They didn't they claimed to have fixed it and it was still broken. I have a disability which results restricted mobility in my legs and rarely leave the house. I have fallen out of my car going to post and I've cracked the back screen slightly no affect to the workings of the phone as I've come home checked and rang the company. I've now been told nothing they can do. I could understand if I'd of completely broken the phone but its a small crack with no affect to the phone. I got insulted by saying if I bought a new car and crashed it then it wouldn't be replaced. I wouldn't buy a car that wouldn't drive away. The phone only works of WiFi will not accept a sim card due to the fault which is unrepairable. I will be contacting the 4 managing directors as I've been told there isn't anyone above the supervisor. I bought a phone that didn't work it shouldn't of even been sold to me.