I am deeply disappointed with the level of service that I have received from UKEssays. I was told that you generally receive results greater than those that are guaranteed, but I did not even receive the minimum guaranteed result for my order. I cannot understand why UKEssays did not inform me that the work was not up to standard when they provided it to me. Moreover, they promised on their website that their completed works are going through a quality check and viper to check the Similarity etc.; NON of this promise was implemented into my orders, as I had placed my trust in their alleged levels of experience and thought that they understood the grading systems and what was necessary to achieve a particular grade. I am deeply disappointed and frustrated, as I invested a tremendous amount of money for these very important orders.