Anonymous
The item arrived two days after it should have. The only customer service I had was poor, as I was in an isolated place without a vehicle, I was too blame for the postage problems. I would never ever use this company again - I could've got it cheaper elsewhere for delivery a day earlier than the company provided but I paid the extra expecting a better service only to be let down.
Helpful Report
Posted 2 years ago
It does not guarantee delivery Next day, upon closer inspection, you will realize that it says estimated delivery, as 99% of our packages arrive next day.
For guaranteed delivery, you will need to pay an extra £4.99 for guaranteed Royal Mail Special Delivery by 1PM.
Perhaps living in a countryside village has made the postage take longer than expected.
We understand and appreciate your frustration, and we're sorry for being the one's causing it. But we have a set service and it is not something entirely in our control, if you would like to contact royal mail their customer service phone number is here: 03457 740 740
If you look at our reviews you will see that 90% of customers receive their item next day, and we're very sorry that this was not the case for you.
Once again, we're sorry for the inconvenience but this is out of our control, if you require further assistance please don't hesitate to message us. Thank you for your time. :)
Posted 2 years ago
UK Diesel Parts Ltd is rated 4.71 based on 363 reviews

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