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"Very poor communication, I have found that the staff are not always clear on what is needed to claim. The claim form is long with all the contact details you fill in but no one ever contact you if there is an issue with your claim. I find this attitude from staff very upsetting and stressful. It is so easy for them to collect my premiums so why make it so difficult for me to claim back what you’ve promised. I will be making the 4th attempt on the same claim with no fault of mine but incompetence of staff who don’t give a toss"
Helpful Report
Posted 1 year ago
UK Healthcare is rated 4.07 based on 56 reviews

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