Having arrived at my designated time of 2.30 pm, work on my car did not commence until around 3.45.furthermore,a lady who arrived after me, had work done to her car before me, which took a good 45 minutes at least, because she knew one of the guys who work at this place. This is fact, because I had a long conversation with her. When work finally started on my car, I honestly could, nt believe how long it took the guy to change my two tyres. He could not have taken any longer if he tried. And all this time I had to wait in sub zero temperatures. Then when it came to pay for the work, I was asked for a card payment, of which there was no mention of when I made my booking. Also when work was completed, and I had to drive my car out of the work area(why) the plastic seat cover had not been removed by the tyre fitter, which given the covid concerns, should surely have been removed first. Also, driving in to this centre, looking for Strathclyde tyres? Well it says McConnechys everywhere, until you get to reception and there is a small sign saying Strathclyde tyres. Very confusing as to whether it's the correct place or not. So to sum up, my booking was for 2.30 pm, another customer/friend of staff member got took(incorrectly) before me, and I didn't leave the centre till 4.40 pm, 2 hrs and 10 minutes after arriving for 2 new tyres. Obviously not what you want to be reading, but never again will I use this company, and I would not recommend it to anyone. The whole experience was absolute garbage, and in fact, I would appreciate some feedback from this reply.