hi sorry for the negative response but we're not that impressed. We specialise in structural repairs in the south wales area and have not used your company before and thought we would try out as we usually buy locally. 1. we ordered on Friday 5th 2018 and was told that the order would arrive on Monday 15th. we asked that the order be deliver to the clients house ( 37 Heol Cardiff ) but the order didn't arrive. On returning home i discovered that your company had sent the items to the billing address ( 128 pen Cardiff ) and as a result of this i had 3 men doing nothing on that day. 2. the two sds 6mm drill bits that came with the kit broke within 30 holes each. is this normal? both fractured, 1 about 35mm from tip and the other 45mm from base. waste of money i guess as we used a standard bosch drill bit ( non sds) and one bit did the remaining 165ish holes. i liked like some recompense for the above. regards Gareth