Booked to have an appointment with an engineer on Saturday 16th nov. They rang the day before to confirm that engineer will be coming late morning/early afternoon time. I waited in all morning and heard nothing so I called the office who said they’ll find out what time the engineer was coming. I then had a call from the engineer saying he’ll be coming soon and he’d call me when he’s on his way. I waited for an additional 3 hours and heard nothing. I then called the engineer back on his mobile, which went straight to voicemail. I also called the main office which also went to voicemail. I’m assuming they closed and went home without letting me know. I therefore wasted my entire Saturday waiting for an engineer that had no intention of turning up. Extremely poor and unprofessional service.
4 years ago
TV Aerial Specialists Ltd has a
4.6
average rating
from
346
reviews
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