Received our venitian blinds no fixing clips and wrong size , after several negative phone calls , received a reply saying put the wrong measurement . We were replacing the same type of blinds which were 203 cm x203 cm in their box on ordering page , they said we put 2.003 confirmed by the order we sent ask for a copy no reply . They then offered to replace if we sent £20 for postage . Would not agree this was a week before XMas no response to date. Poor phone attitude ,poor service , unlike the good reviews we have seen . Binned the blinds and went to a local company , not rocket science is it Tudor blinds