At first we thought we'd had good service as the day went well. Or so we thought. Now that we have had a chance to unpack/move furniture we have discovered that two of our wardrobes are seriously damaged - one has two holes and another is split right across the outside edge. Also, our oak dining table has a chunk out of one of the legs. These items of furniture were cunningly hidden behind boxes so we have not been able to find the damage until a couple of weeks later. If you are going to use Trux be very careful to examine everything before the removal men leave your new property as we now have furniture we are unable to use.