Easy to use, and quick. It's great that there's no booking fee (unlike other similar sites) - but I should like to have been able to see calling points on my journey - if you have a London Freedom Pass, you need to know which station to pay from (maybe you can do this, but I couldn't find how to). The only other (slight) criticism is that the email giving me all the details took a while to arrive and I was panicking a little as I hadn't made a note of the reference number for collection of the tickets.
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