I am an upset customer whilst in store yesterday 16th I bought a pair of shoes that were on sale got them home they did not fit went to take them back today 17th and was told that the returns policy was explained it was not explained to me when I brought the shoes so I was not offered a refund I do not live anywhere near a TReds the store Wasn’t very helpful and assume that I’ve been read the policy but I hadn’t when buying the shoes in the sale assistant behind the checkout was more of obsessed with changing the name on the sale and making sure it was under her name on getting the sale so nothing was explained to me all I’ve been given as a gift card that I cannot use as I do not live near a store what a waste of time and money really disappointed Whilst in store I was treated with disrespect claiming that I was served by the manager so I would’ve had explained many other colleagues interrupted whilst I was being dealt with I will not be returning to the store and feel like I’ve been given a gift card just as a shrug of the shoulders if I knew that I could not return is due to a sale item I would not have travelled over to a mile to return them wasting my journey wasting my time to be disrespected as a customer I will be reporting this further if not don’t delt with. And have been given a gift card i cant even use online what a joke