The company appears to not have much care or diligence to it's service. We ordered some limestone tiles, a number were damaged when we inspected them. We immediately let the company know, they then tried to make out there was nothing that could be done as it wasn't returned as damaged to the delivery company...I am not sure how we were supposed to unpack and inspect every tile on receipt of delivery... especially considering each tile has significant weight...but that is what they insisted upon. So next thing, we informed them of their obligations selling to distance buyers and they changed their minds...only to give us the single option of travelling for 45 minutes, take 2 hours off work to go and pick up replacement tiles from a supplier. Never before have a delt with a company that expects customers to drive to suppliers to deliver their own defective goods... Avoid at all cost, better companies out there.