Absolutely awful service and I don't even understand how this company is still allow to trade. My partner booked a flight to India exactly a month ago. The flight was with BA and the monet - over 1000 pounds- was taken out. We got a phone call two days ago to tell us that our flight was cancelled.As if people would believe this... Of course, the flight is not cancelled... They are refusing to refund us for another 5 weeks, let alone compensate for losing our holidays. They should give us the price difference so that we can buy another flight. I will be taking this further and make sure these scums don't continue doing it.