Vik
Love the concept of your website and the confidence it transpires. I’m a travel who loves getting tailor made itineraries being able to pick and choose what I want when I travel whilst ensuring that it’s from a reliable tour operators. This website gives me just that. But on second guess there is still a small sense of scepticism as the local operator were super friendly and responsive a when they were persuading me but once the payment went thru my email response was getting delayed and the language was a little different not that it was rude but it was just not as warm as before. Now it might just be a simple case of getting busy but just a little bit odd that’s all. It just adds to the whole experience and confidence it transpires. Being a person who has booked my trips directly with the hotel concierge or AMEX platinum concierge this is different because it’s a new experience but if it actually turns out to be worthwhile then I think I’d be one loyal customer simply because of the local experience available. But that being said I’ll have to wait and see for the tour experience itself. I’m super excited for this trip with that being said it is going to be reviewed and documented as it’s part of the ASEAN travel initiative. My write up of the whole experience along with review videos would be out. Here’s to hoping for the best because your service could honestly be a diamond to many if it hits the right nodes
Helpful Report
Hi Vik, many thanks indeed for your review. We're glad to hear that you enjoyed the trip planning process but do apologise if you felt that our local expert became less responsive or helpful after you'd booked. Hopefully you enjoyed your trip with us just recently - please do get in touch to let us know how it went! We look forward to hearing from you with regards to any future trips that you're planning. All the best, the TravelLocal team.
Hi, VIk! Thank you so much for taking the time to leave us a review, we really appreciate a feedback and its value. We are happy to know that you found the platform a reliable source and that you managed to tailor the itinerary to your liking. The local experience is for sure incredibly amazing and we hope the trip went smoothly, we are looking forward to hearing all about it on our website! We hope you will be in touch with us in the future, we will be here should you need any help with anything. All the best, the TravelLocal team.
travellocal.com is rated 4.90 based on 378 reviews

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