From the very beginning TravelLocal made us feel confident about travelling long haul. We received expert advice from the agent in Costa Rica who showed patience and flexibility when creating our individual tour. The attention to detail and care taken were much appreciated. Sadly we have not travelled. Due to Covid restrictions, 2 trips have now been scheduled and cancelled in the last year. When it came to cancellation for the second time we decided to ask for a refund. This has been given fully and swiftly with all options carefully explained. I have no hesitation in recommending TravelLocal for the quality of booking, creating and administrating a holiday created with knowledge and care for both customers and local workers. I have no doubt that we shall return to seek out that trip when this Covid crisis is over.