Tradex are not a trustworthy company.Will take your premium and not pay out on genuine claims.Their inability to operate in a reasonable time frame with efficiency and understanding of how this affects your livelihood is unacceptable.They are the fraudsters guising as an insurance company.Insurance is there to protect you should your vehicle be in an accident so my advice is give your hard earned money to a genuine company with good customer service and who will pay out on your claim.No company should turn making a claim into a part time job.Hours on the phone, calls and emails unanswered and their inherent blame someone else culture is all too draining.Avoid, avoid, avoid!