Martin Britch
Customer Service
Delivery
Price
Website
I bought a shower tray and fitting parts using their web site. I had the option to buys as a kit or to mix and match individual items. The prices were far lower than I had been quoted at a local show room. I have given 5 stars to Trade wetrooms where as in truth I would probably go 4 1/2 The half a star loss is because finding some items on the website were difficult. Also because delivery charges are a bit on the high side. Had I been buying from a well know auction site, I would have walked away from an £18 delivery listed item. Annoyingly I couldn't find 1 item and so intended to go elsewhere. After much digging I eventually I discovered that I could buy it from from Trade Wetrooms after all, but only after placing the order for the main items. I contacted the guys immediately, to be told that as the order had been processed I couldn't add to it. So I had to pay an additional £8:40 for the delivery of 2 tubes of adhesive. They could have come on the same van!! I thought they would have advised me to pay for it over the phone and stuck it with the rest of the order.
Helpful Report
Posted 11 months ago
Trade Wetrooms is rated 4.49 based on 569 reviews

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