I bought a shower tray and fitting parts using their web site. I had the option to buys as a kit or to mix and match individual items. The prices were far lower than I had been quoted at a local show room. I have given 5 stars to Trade wetrooms where as in truth I would probably go 4 1/2 The half a star loss is because finding some items on the website were difficult. Also because delivery charges are a bit on the high side. Had I been buying from a well know auction site, I would have walked away from an £18 delivery listed item. Annoyingly I couldn't find 1 item and so intended to go elsewhere. After much digging I eventually I discovered that I could buy it from from Trade Wetrooms after all, but only after placing the order for the main items. I contacted the guys immediately, to be told that as the order had been processed I couldn't add to it. So I had to pay an additional £8:40 for the delivery of 2 tubes of adhesive. They could have come on the same van!! I thought they would have advised me to pay for it over the phone and stuck it with the rest of the order.