Ordered a jack in the box and paid via PayPal. Item faulty I tried to contact company through PayPal and they ignored so I raised a complaint using process on PayPal. I had to return item to get a refund and this cost me £8.00 bearing in mind the item is £17.80 and I paid additional postage for delivery in the first place. Not my fault item was faulty and was forced to pay postage twice. Also item took 3 weeks to be delivered as it was originally out of stock even though the company took my money and indicated it was in stock for immediate delivery. Please avoid this dishonest company.