Sally H
I wouldn’t use this company again. I order and the boat does not arrive. I have had to email to chase this. I’m told that there was a problem with their stock taking and it wouldn’t arrive until the week after. Do i want a refund or will i wait? I initially said i would like to wait as it was blue and my son had picked it out. I emailed the next day to say i’d changed my mind and i didn’t want to wait until the following week and please can i have a refund. No response and then low and behold i receive an email to say they have dispatched it a couple of hours later. It’s funny as soon as i change my mind it is then dispatched!!! It arrives and it is orange. It was as blue on their website and no information to say it would be a different colour. My son is distraught. They send me a postage label to send it back but because of covid-19 i cannot get to a post office. I am now stuck with a cheap looking orange boat. I bought a great blue boat from a leading toy store instead. I will never use this company again.
3 years ago
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