Placed a Large order online which had to be split into 6 orders as there were apparently no delivery options available. Paid for next day delivery on each of the orders too. Received email next day cancelling 5 of the 6 orders as there is apparently a limit on the number of items you can order (Nothing stated on the item listing before or after I purchased) and now conveniently the item has increased in price by 30%! Clearly a case that they realised they were cheap and didnt want to lose out on more money.
Not only that but the 1 of 6 orders that has gone through, still hasnt even been confirmed as sent out to me, 3 days after purchase! i don't mind postal delays but it's not even been sent yet. Try to contact on Facebook and they don't manage the messages any more. try to contact on the phone and it says to contact Facebook. currently been on hold for 20 mins with the most annoying hold music ever known to man, whilst being constantly reminded to try and contact on Facebook....which they don't respond to.
Customer service is an absolute joke.
3 years ago
Toy Street has a
4.7
average rating
from
5,951
reviews
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