I purchased a blender with grinder which caused a terrible injury to my face and eyes. While blending the soup the lid exploded in the air and the soup has burnt my eyes and face. I had to go to the hospital and they diagnosed me with the scarring to the right eye. I also sustained burns to my face which have taken weeks to heal. I contacted the Tower Housewares and they assured me that my claim would be taken seriuosly and that I would receive the outcome of the QA testing in 30 days. This has never materialised. I had to chase them several times and I am still waiting for the outcome. I am very disappointed with the way my complaint has been handled and would not buy their products ever again as they are not safe.