I bought a Tower One Touch Pressure Cooker which admittedly I was happy with. I then received a letter from Tower saying "Test results show the item may result in burns and/or unexpected release of liquid from the unit. DO NOT USE. We'll be issuing further communication." They say to get auto updates go to website and scroll to Product Recalls. This is now ages ago and every time I check online there is no "Product Recalls" on their site and googling Tower product recalls led me only to this reviews page. I have a machine which wasn't cheap, is dangerous according to Tower and mustn't be used yet it seems there is nothing I can do about it. I can't remember where it was purchased but you'd think as Tower wrote directly, they would deal with it. They don't. I see why there's so many bad reviews on here. How they get the stars I don't know, but you do have people saying "what with the guarantee its good value." Its only good if when something goes wrong they honour that guarantee. Some on here admit they don't, and even recalled products are obviously not dealt with by Tower. If they wrote once why haven't they sent a letter updating me? Why is there no product recall on the webpage as they say? All you with great guarantees, as I thought too, wait until there's a problem...