The communication with the team was very poor and messy. I ended up having to deal with 6 different people and having to request the same thing over and over with not much success. I had to amend the preview 5 times because of this lack of communication. I had to correct the delivery address twice, first they wrote a completely different address from the one I provided and then they forgot to put my name on the delivery address. I also had to correct the final price of the command as 1) they charged me for 150 t-shirts instead of 50 t-shirts as I requested and 2) they were charging VAT on a product that is meant to be VAT free. A command of 50 simple t-shirts took over a month. Overall, I am very unsatisfied with the professionalism of the team. I had to constantly be on top of things that weren't part of my job.