I was dissapointed with the color on the product I saw online compared to the one I received. I understand that they might differ a bit but not entirely. I ordered red and received orange. On top of this, Total Merchandise informed me that the orange color was in fact a light red. This is probably the worst part of it, because it was not even close to being red and for a company not being able to admit an error is truly worrying - we all make mistakes. So, for some constructive feedback, I would make sure that the document with the product sent to the customer actually contains the same color as the one that will be sent. Perhaps also to make customers more aware of the differences that can occur.
2 years ago

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