Unacceptable service ! After visiting the Tunstall stall we enquired on some expensive bathroom tiles .We told the sales person that we had a budget of £500 ,we proceeded to give the member of staff with a details drawing of the bathroom with all the sizes .He told us what we needed and with purchased the tiles at the budget price .After employing a professional tiler to fit the tiles and 3 days in of the fitting of them ,he asked me where the rest of the tiles are ,he advised me that we needed the same again to which I was in total shock .I had no choice as I had a half tiled bathroom to purchase another £500 worth of tiles which I could not really afford .I brought this up with the manager of the stall and she told me she was sorry and the member of staff was a trainee .This is totally not acceptable and I suggested that it was a sales ploy that they under estimate the tiles to increase sales which this did by 100%.The complaint was sent to the head office ,the reply I got back was a offer of 15% off your next purchase. What a poor offer to resolve my disappointment with the service provided .After talking to several clients of mine that purchase tiles from the stall will be looking at alternative outlets .Very very poor service