RENTERS BEWARE! TOP VILLAS ARE SCAMMERS! In early January of 2018, I contacted The Top Villas agency concerning renting three apts for a family group vacation to Barbados. I spoke to an Oscar Perez, I informed Mr. Perez of our needs. I had contacted the firm a week earlier concerning the three rentals, but the rep never followed up. That should have been my first sign. After speaking with Mr. Perez, I was told that two of the three apts which had been available days before were now magically unavailable, but he could "do me the favor" of getting me into three of his other properties that were nearly double the cost of my selected rentals. I declined. I proceeded with the rental of the only rental that was now available, signed a contract with Top Villas for the apt, and made a 50% non-refundable down-payment towards the total of the apt. On March 20th, 2018, I contacted Mr. Perez to find out when my remaining balance would be due. It was at this point, for the first time, that Mr. Perez informed me that our reservation had allegedly been canceled. NOTE: WE RECEIVED NO NOTICE OR REFUND FROM MR. PEREZ OR TOP VILLAS IN RESPECT TO THEIR BREACH OF CONTRACT IN THE TWO MONTH SINCE SIGNING A BINDING AGREEMENT & MAKING A NON-REFUNDABLE DOWN PAYMENT. After contacting management at Top Villas, instead of honoring their agreement, once again, Mr. Perez tried to push me into another much more expensive or not of the same standard property while acknowledging they never sent me my funds back, since allegedly canceling with no notice two months earlier, and I quote, "We can find an alternative if you prefer since I have verified that we haven't reimbursed [you] on our accounting end. " - Mr. Perez Our family is now stranded with no suitable or cost comparable lodging options, as Barbados is a popular destination during this period, and all other comparable properties in the similar price range and location have already been rented for our dates or prices have been increased substantially. Upon doing some research, I have found out this is common practice by Top Vilas. There are numerous complaints online of guests booking with Top Villas, their reservation being cancelled by top villas for no cause, and top villas then trying to push them into a more expensive property. This is not the way you do business. If I had not contacted Mr. Perez and Top Villas to inquire about the payment date, we could have easily made the second payment via their site and arrived in another country with no knowledge that we had nowhere to stay. This has greatly affected our family and we now have no idea what we will do. PLEASE DO NOT GIVE TOP VILLAS YOUR BUSINESS. YOU WILL REGRET IT! I DO. PLEASE USE REPUTABLE VACATION RENTAL COMPANIES LIKE AIRBNB, HOMEAWAY, FLIPKEY, AND VRBO.