furniture arrived on the delivery slot (7-3, not more precise) they chose. one part from one of the bench items was missing, when I rang they said oh its a small bit, & no apology.. BUT its a 1.2 metre piece of 4x2 wood ...........so now I have to stay in another day to receive that. have been offered foot protectors for doing this review. shame. the sticky out nail has already scraped a line across my entire living room wood floor, and I have already bought protectors from somewhere else because of that. now have to sort out fixing the floor. one bench great though